SHIPPING INFORMATION

THANK YOU FOR SUPPORTING OUR SMALL BUSINESS.

SHIPPING & DELIVERY TERMS

DOMESTIC & INTERNATIONAL SHIPPING - YOUR ORDER WILL DELIVERED THROUGH AUSTRALIA POST. THE DELIVERY TIME TO YOUR AREA WILL VARY DEPENDING ON YOUR POSTCODE. FULL DETAILS CAN BE FOUND AT WWW.AUSPOST.COM.AU.

MANY OF OUR PRODUCTS ARE MANUFACTURED, ASSEMBLED, OR FINISHED IN-HOUSE RATHER THAN BEING MASS-PRODUCED. BECAUSE OF THIS, DISPATCH TIMES CAN VARY DEPENDING ON PRODUCTION SCHEDULES, MATERIAL AVAILABILITY, AND CURRENT ORDER VOLUME.

DISPATCH TIMEFRAMES

IN-STOCK ITEMS

ORDERS FOR IN-STOCK ITEMS ARE TYPICALLY DISPATCHED WITHIN:

• AUSTRALIA: 1-5 BUSINESS DAYS
• INTERNATIONAL: 2-6 BUSINESS DAYS

MADE-TO-ORDER PRODUCTS

MANY OF OUR PRODUCTS ARE MADE TO ORDER OR BUILT IN OUR WORKSHOP. THESE ITEMS REQUIRE ADDITIONAL PRODUCTION TIME BEFORE THEY ARE READY FOR DISPATCH. WHERE APPLICABLE, THE ESTIMATED DISPATCH TIMEFRAME WILL BE DISPLAYED ON THE INDIVIDUAL PRODUCT PAGE. PLEASE CHECK THE PRODUCT DESCRIPTION BEFORE PLACING YOUR ORDER.

EXPRESS POST

SELECTING EXPRESS POST SPEEDS UP THE DELIVERY SERVICE ONCE YOUR ORDER HAS BEEN DISPATCHED FROM OUR WORKSHOP. IT DOES NOT REDUCE OUR PRODUCTIOIN OR DISPATCH TIME.

IF YOUR ORDER IS TIME-SENSITIVE, PLEASE CONTACT US BEFORE PLACING YOUR ORDER AND WE'LL DO OUR BEST TO ASSIST.

STOCK AVAILABILITY

WE DO OUR BEST TO KEEP OUR WEBSITE AS ACCURATE AS POSSIBLE. HOWEVER, WE ARE A WORKSHOP WHO USES OUR PARTS FOR JOBS HERE. STOCK LEVELS CAN OCCASIONALLY CHANGE WITHOUT NOTICE, AND PRODUCTION MAY BE AFFECTED BY MATERIAL AVAILABILITY OR SUPPLIER DELAYS.

IF AN ITEM BECOMES UNAVAILABLE OR WE EXPERIENCE AN UNEXPECTED DELAY, WE'LL CONTACT YOU AS SOON AS POSSIBLE WITH AN UPDATED ESTIMATED DISPATCH DATE. YOU'LL THEN HAVE THE OPTION TO:

• WAIT FOR THE ITEM TO BE DISPATCHED, OR
• RECEIVE A FULL REFUND.